Provide fashion for conscious customers

Provide fashion for conscious customers

Our business idea is to offer fashion and quality at the best price. To us, ‘quality’ includes that our products should be produced, transported and sold with care for people and the environment. Our customers are at the core of everything we do and our success depends on our ability to deliver what they want.

We always want to inspire and surprise our customers and strengthen our customer offering. As they become increasingly conscious of environmental and social issues, adding sustainability value to our products is one way to achieve this. By making more sustainable choices available to all our customers around the world, we can together contribute to a more sustainable fashion future.

Our regular coordinated Conscious Collections are at the forefront of both fashion and sustainability. They show very clearly that choosing greener fashion does not mean compromising on design or price. Our permanent broad range of various Conscious Products makes a better choice easier for our customers and applies these innovations on a bigger scale.

But this is only the beginning of our journey. We keep working every day to make all our products more sustainable, piece-by-piece and throughout our entire range.

Our Conscious Actions

Read here about the Conscious Actions that we are taking to fulfil our commitment to provide fashion for conscious customers.

Interview with Head of Design

Read what Ann-Sofie Johansson, Head of Design, says about design and sustainability here.

Conscious materials

We can all contribute to our vision of a more sustainable fashion future. One example of how we’re doing this is by using more sustainable materials in our collections. Read more.

Product quality & safety

At H&M, quality means making sure our products meet or exceed our customers’ expectations – starting at the design stage and continuing throughout the entire manufacturing process. Read more.

A message from our CEO

Karl-Johan Persson, CEO gives his opinion on H&M's sustain-ability program. Click here

Videos

Watch videos about our sustainability work. Click here

Case studies

A few case studies on some of the work we do. Click here

Seven commitments

Newsroom:

Reporting

Find out about our sustainability performance in the latest Concious Actions Sustainability Report 2012.

 

Little time? Take a quick glance through the highlights from 2012.