Our stores should always be in the best locations for business. By leasing store premises instead of owning them we remain flexible in a constantly evolving retail landscape, and can make sure we are represented in the most attractive streets and shopping centres in all our markets.
H&M stores are run by H&M, with the exception of some markets where we collaborate with franchising partners. Franchising is not part of the general expansion strategy.*
Sustainability is key to the company business and we are working actively to make both existing and new stores sustainable in the long term. This includes recycling waste, changing to more energy and water efficient systems and selecting the more environmentally responsible materials, such as certified wood or recycled materials.
To meet the rapid development of the online market, in particular shopping via smart phones and tablets, our investments into distance selling continues.
H&M’s shop online is available in 21 markets, including the US. The easily navigated digital store is fully mobile-adapted and very popular with our customers. Roll-out of shop online to other markets of the H&M Group will follow.
COS, Monki, Weekday and Cheap Monday offer sales online in 19 markets and COS also offers shopping online in the US, while & Other Stories is available online in 13 markets.
* Regarding franchise enquiries, please note that franchising is not part of the general expansion strategy of H&M. H&M stores are run by H&M directly, with the exception of some few markets where we for regulatory reasons collaborate with franchising partners. We are therefore unfortunately not able to answer any franchise enquiries.