Inclusion and Diversity

H&M Group is a value-driven company, and we want to lead the way to a more inclusive and sustainable world. To us, Inclusion and Diversity is about who we are and who we want to be — now, and in the future. It’s about how we stay successful and relevant to customers, colleagues and the world.

I&D: Our Definition

Inclusion is diversity in action. To us, that is why inclusion comes first. Diversity is the mix of people while inclusion is about making that mix work. In an inclusive and diverse environment, we can all contribute to optimising our decision-making and team performance by reflecting, respecting and relating to our employees, customers and communities. There are many definitions of inclusion and diversity, and the understandings of what the words mean vary. As a company we want to embrace all those interpretations.



I&D makes us relevant

Inclusion allows for all of our differences in belief, origin and personal experience to impact how we address challenges how they enable us to better relate to our customers, colleagues and the world. Diversity boosts our creativity and our entrepreneurship and gives us the ability to keep on top of the constant changes around us. When a great mix of people comes together, share and combine their knowledge, experiences and ideas, we can inspire and attract people from all over the world — and come up with truly innovative business decisions.

I&D creates equal opportunities

We continuously revise and redesign critical processes, trainings and policies to intentionally promote diversity and be inclusive by default. This goes for recruitment as well as supporting equal opportunities to grow and develop when employed.

I&D boosts the business

We enable our leaders to realise the potential in our differences, perspectives and experiences in our everyday work. Business intelligence helps us secure that we provide an inclusive environment where everyone can contribute to our business and culture with their unique personalities and perspectives. We also promote diverse teams with people that reflect, respect and relate to our customers.

I&D in our communities

We also drive inclusion and diversity through our products and design and promote it through our communication. And with our inclusion and diversity initiatives around the world, we make a positive difference for both the people and the communities.

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